Client Experience

Step 1: Our Initial Conversation

This is the beginning, where we make sure to fully understand your financial goals and where you may need guidance in making better financial decisions. This gives us a chance to ask questions and listen for opportunities to learn not only where you are today, but what your long-term goals are as well.

Discovery

In our initial conversation, we will learn more about your current financial picture and uncover your goals moving forward. We’ll use this time to better understand any concerns you have as well.

Clarity

Now with a better understanding of you, The Colby Financial Guidance Team will recommend what we feel is the appropriate strategy to help you reach your short and long-term goals.

Decision

Our Job is not to convince you to work with us, but to help ensure that you have all the information needed to make an informed and confident decision. Once we have answered all of your questions and you feel comfortable about our partnership, only then will we work with you to create a customized plan to help you reach your financial goals.

Step 2: Understanding Our Service & Solutions

With our new partnership underway, we’ll go through all of our services and planning solutions and how they apply to your specific financial needs. Through leveraging our technology solutions, we help you prepare for life’s uncertainties and make sure that we’re being proactive, not reactive, as your unique situation changes over time. With our team’s attention to detail alongside industry-leading services, we give our clients the confidence they need to know both their financial and life goals are achievable.  

Investment Policy

Through our custom-questionnaire, we’ll find an investment strategy that suits your needs, answers any questions, and sets out financial plan in motion.

Service Engagement

We take what we do very seriously, and take pride in the service we provide for those we choose to partner with. At this time, we’ll go through all of the services we offer. We also help you set up the technology service that you will be using, including access to your Raymond James online account so you can stay engaged 24/7.

Your Financial Plan

Having a plan is the most important part of our relationship. We’ll use our proprietary software to create a customized financial plan based on your current and long-term goals, and financial investments. This will be our roadmap to direct and keep you on track to reaching your financial goals.

Step 3: Focusing On Long-Term Financial Success

Now That you have a full understanding of how our team works, and know how to navigate your way around our office and online platforms, we’ll set annual meeting times that work best for your schedule and financial routine. We’ll also make time for year-end planning sessions to make sure that you’re on track with your financial goals. We know that like happens and things change; we always keep open lines of communication to allow us to make necessary adjustments to your plan. As we continue to build on our financial partnership and long-term success we’ll provide the following: 

Financial Guidance

Life is complicated, your finances shouldn’t be. We’re in your corner the whole way. As you make life’s big decisions allow us to be your trusted financial resource and help you in your decision making. We’re here to not only give financial guidance, but we invite you to lean on us as a resource while making decisions in other areas of your life, too.

Professional Network

We’re happy to collaborate with your trusted professional relationship, such as attorneys or accountants. And if you find that you’re in need of those services, we’d gladly make recommendations to those we trust.

Experience & Expertise

There’s no replacement for experience and expertise. By partnering with Colby Financial Guidance, you get the service and attention of a small firm coupled with the resources of Raymond James. If you call us during any working day, we guarantee that you will receive a phone call back before the end of the day to address your concern. With two generations of Colby advisors, you’re in the crosshair of over three decades of experience and the understanding of innovative financial technology.

Continued Conversations

Financial plans change as life changes, which is inevitable. With that in mind, we like to be proactive in setting meetings to continue the conversation and stay ahead of any issues before they arise. We always want to help manage and stay on top of your plan designed to meet your goals.