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Press Release
September 30, 2008 RAYMOND JAMES RANKS HIGHEST IN A TIE ST. PETERSBURG, Fla. – Raymond James Financial, Inc. (NYSE-RJF) ranked highest in employee advisor satisfaction among financial investment firms in a tie according to the J.D. Power and Associates 2008 Financial Advisor Satisfaction Study SM, the results of which were released today. The study measures overall satisfaction of financial advisors on eight key factors that drive satisfaction. In order of importance they are: firm performance; compensation; administrative and compliance support; internal operational support/people; job duties; products and offerings; problem resolution; and work environment. Raymond James and Edward Jones, with whom Raymond James tied, exceeded all other competitors with a composite score of 879 on a 1,000-point scale, receiving the highest ratings from employee advisors in the factors for firm performance, compensation, job duties, and products and offerings. “We are extremely pleased to have received this recognition from our advisors,” said Raymond James President and COO Chet Helck. “Following on the heels of our own internal advisor satisfaction study, these results validate our own findings. “Further, this recognition combined with the earlier J.D. Power and Associates ranking of our firm as highest in investor satisfaction, reaffirms Raymond James’ commitment to providing advisors a stable, conservatively-managed firm in which both their interests and their clients’ needs are put first. “These are turbulent times,” added Helck, “when each day brings with it a new financial crisis, another bank failing or firm being acquired – so it’s no surprise to those of us who have been around a while that Raymond James is now being recognized for its consistent, client-driven, advisor-focused environment. We hear it every day from advisors wanting to affiliate with us and this study’s findings merely reinforce that momentum.” The study is based on 3,124 total responses from advisors at 19 investment firms and measures employee advisor satisfaction of investment firms. Proprietary study results are based on experiences and perceptions of advisors surveyed in May and June 2008. About Raymond James About J.D. Power and Associates –30– |
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