Frequently Asked Questions
1) Should current RJ associates use raymondjames.com to apply for open positions?
No, Raymond James employees should go in through RJnet and apply online through the Taleo link. You will need to know your employee ID number, which can be found in ESS. Internal : RJnet Home > Corporate Services > Human Resources > Employment Opportunities > Job Search
2) I cannot log in?
- I forgot my login/user name. How do I retrieve it?
- I forgot my password. How do I reset it?
- I forgot my security question and/or answer. How do I retrieve it?
- Which browsers are supported by the career site?
See the image below for link location (Password reset).
a) I forgot my login/user name. How do I retrieve it?
b) I forgot my password. How do I reset it?
c) I forgot my security question and/or answer. How do I retrieve it?
It is not possible to retrieve your security question or answer. For compliance and security reasons, we do not have access to that information. At this point you will need to have your password reset.
Please call the Technology Service Center (TSC) and have them create a problem ticket within Unicenter Service Desk with a description of your problem and have it directed to the Taleo mailbox. Someone within the HR team will contact you within 24 hours with a solution to your on-boarding problem.
TSC’s telephone number – (727)-567-4357.
d) Which browsers are supported by the Career Site?
The following browsers are no longer supported:
Netscape, AOL, Internet Explorer on Mac
Chrome is currently not supported and no plans to support it are in the works.
The minimum screen size is 720 pixels instead of 500 pixels. JavaScript activation is required.
The following table describes the supported operating system and browser environments for Career Section.
Environment (Operating System* and Browser*) |
Internet Explorer |
Safari |
Firefox |
||
8 |
7 |
6 |
5.03 |
3.6 |
|
Windows XP |
** |
** |
** |
n/s |
** |
Windows 2000 |
n/s |
n/s |
* |
n/s |
* |
Windows Vista |
** |
** |
n/s |
n/s |
** |
Windows 7 |
** |
n/s |
n/s |
n/s |
** |
Mac OS X 10.4 and later |
n/s |
n/s |
n/s |
* |
* |
** Supported Environment: Customers can file Business Stands and High issues. Taleo Development typically has at least one instance of this environment for support purposes, full quality assurance (QA) may or may not be performed for every service pack. |
|||||
* Limited-Support Environment: Customers can file Business Stands and High issues |
|||||
System requirements are the same as those defined by the manufacturer of the (supported) browse the candidate is using. Refer to the website of the browser manufacturer for details.
If your browser does not read the Career Center properly, you may need to empty your temporary Internet files (cache). Please click here for information about emptying your temporary Internet files.
If you have been using your browser's Back and Forward buttons while applying, please close your browser, restart the application and be sure to use only the “Continue” button on each screen for proper browser operation.
3) What document formats can I upload and which ones are supported by the resume parsing tool? You cannot attach a file that exceeds the allocated limit of 100 kilobytes.
a. PC document formats supported:
Text files (.txt)
Hypertext mark up language (.htm; .html)
Adobe Acrobat (.pdf)
Rich text format (.rtf)
WordPerfect (.wpd)
MS Word (.doc, .docx)
b. Mac document formats supported:
Adobe Acrobat (.pdf)
Rich text format (.rtf)
MS Word (.doc, .docx)
4) Can I upload multiple resumes?
Yes, you can. You can up load a maximum of five documents to the system. We suggest that you label your resume with the specific job number you are applying to. For example: smith0800295.doc. This will help you keep track of the resumes you submit for each position.
5) How can I delete attachments from the system?
It is not possible to delete an existing file. However, you can overwrite a file by uploading a new file with the same name as the existing one. If a file is needed to be deleted the Taleo System Administrator will be able to delete it. Contact your recruiter and ask them to notify the Taleo System Administrator to delete the specified file.
6) How can I change my e-mail address?
In order to change your e-mail address, you must access your personal information in a Candidate Profiler or a Job Specific Application. Go to the login page and enter as a returning user using your old e-mail address. On the Personal Information page, enter your new email address in the E-MAIL ADDRESS field, and then click the Continue button at the bottom of the page. The new e-mail address is your new user name
7) Do I have to log in to search jobs?
No. You can search jobs without creating a profile or logging in. Career Site
8) How do I apply to a job?
The best way to apply to a job at Raymond James is through this website. Career Site
Internal candidates should apply through the RJ Net recruitment page by using the listed breadcrumbs below.
Internal: RJnet Home > Corporate Services > Human Resources > Employment Opportunities > Job Search
External candidates can access the site using the following link :
If you find a position you want to apply to, you will be asked to create a profile. After you log in, follow the online instructions to enter your profile and submit your resume.
9) How can I find out if a job that matches my skills is posted?
You can elect to receive e-mails when a position that matches your profile is posted. You will need to fill out a profile to do this.
10) How do I know my resume was received?
You will receive an e-mail confirming that your resume was received.
11) What is the application process?
Click here for more information: Our Hiring Process.
12) How long does the hiring process take?
The process varies, but most people have at least two rounds of on-site face-to-face interviews. While most posted positions are available immediately, the hiring process can vary greatly in length and depends on several factors, including the skills needed and the number of qualified candidates. Click here for more information: Our Hiring Process.
13) Will I receive feedback on my interview?
We make every effort to provide feedback to all candidates regarding interviews, either in writing or in person.
14) If I don’t get this job, can I continue to apply for other Raymond James positions?
Yes. We update our positions daily and we may have a new opening that is a better fit for you.
15) What is the salary range of the position I applied to?
Your starting salary will depend upon your experience and perceived proficiency at your job. Raymond James reviews its salary structure regularly to ensure we remain